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We are here to help you
Sizes, availability, wholesale orders, or the status of your purchase: write to us and a person from our team will respond, not a robot.
The quickest way to resolve questions about sizes, availability, or the status of your order.
Ideal for detailed inquiries, wholesale orders, or to send us photos of a piece.
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Tell us what you need
Complete the form and we will open it ready to send. The more details you give us, the faster we will be able to help you.
To help you faster, include:
- Your order number, if you've already made a purchase
- The product and size you're interested in
- Clear photos if an item arrived with factory damage
- The approximate quantity, if it is a wholesale purchase
Help Center
How can we assist you?
For boutiques and resellers
Do you shop for your business?
Stock your store with high-quality pieces without special accounts or prior approvals. We advise you on sizes, assortment, and shipping for large orders.
- 01Wholesale price from 6 items, combining products
- 02Coordinated shipping directly with you
- 03Your order is reserved for 3 days while you confirm payment
Frequently Asked Questions
Before contacting us
We've compiled the most common questions about orders, payments, and sizes. Your answer may already be here.
- Personalized customer careYou are responded to by a person, not a robot
- Secure paymentsCard, Zelle, Cash App, or PayPal
Didn't find your answer?
Write to us and a member of our team will respond, with the information from your order at hand.
Write nowSign in and go to "My orders": there you can see each order with its updated status (reserved, confirmed, shipped).
We have manually verified your payment and confirmed your order. In the meantime, your order and its items will remain reserved for 3 days.
Contact us within the first 24 hours of receiving it, with photos of the factory damage, and we will resolve it with you.
All sales are final, so we recommend checking available sizes and consulting with us before making a purchase.
No. With your regular customer account, when you add 6 or more items, the wholesale price is applied automatically.